Carmen has a background in home health care, where she worked for over 20 years, both as a home health aide and an office manager of a home care agency. She loves working as a Supports Broker and is passionate about helping individuals plan, organize, problem-solve, and work toward their goals. She has a Bachelor’s degree in Business Administration, with a concentration in Marketing, from Strayer University, and plans to get her Master's degree in Human Services.

When she is not working, she loves to volunteer with the children’s ministry at her local church, travel with her husband, do crafts and word puzzles, color and paint, and play/practice the saxophone.